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In Mad Pet’s team, we are all pet owners and we love our pets. We only sell toys and products that our pets enjoy. That’s our principle to develop our product range. We don’t sell you products that our pets don’t love. Our pets have tried and loved all type of toys and products we are offering you. For what our pets don’t like, we simply don’t offer.
We are proud to be a 100% Aussie owned and operated business. Our vision is simple and straightforward which is offering all pet lovers in Australia quality but affordable pet products.
If you don’t like what you received, please do not hesitate to return it. We want you to be 100% happy about our product. But please DO NOT have your pet contact the product in any way if you intend to return it. And do not remove any sticky or hang-tag. Once your pet plays or chews the product, we can no longer accept any type of returns. It’s a simple rule which is good for you as well, so you will always know you’re receiving brand new products.